TDD Knowledge Base

Postfiled in Getting Started & Eligibility

How to Contact Support

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  1. Primary Contact Methods
  2. Our Commitment

Primary Contact Methods

  1. Email Support

  2. Intercom Chat

    • Open the chat widget in the bottom right of your TDD Dashboard.
    • Ideal for quick questions.

Our Commitment

We’re committed to providing responsive, knowledgeable support to our traders. Our team works to answer your questions and resolve any issues as quickly as possible, because we know that in trading, timing matters.

Response times may vary depending on the complexity of your inquiry and overall demand. Whether it's technical guidance, a question about your assessment, or clarification on any aspect of our platform, we're here to help.